I've heard that Instant Messaging is gaining an advantage over email when it comes to online communication. It's "real time" attribute and immediacy are very helpful when you're at your workstation for a period of time.
However, I do like to keep replies to email if there's been an explanation or set of instructions for procedures in the Library. I don't know how that can be done with IM.
Also, if you're not at your workstation the sender cannot reach you - unless there is a mobile/cellular alert.
Within the Library, IM can be a wonderful way to send out an appeal for help in the case of emergencies or challenging situations with patrons.
Personally, I feel so tethered to the computer as it is, I don't know if I'm the greatest candidate for Instant Messaging....sometimes I like the option of being, "unavailable"!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment